Beta testing

Thursday was our third day in Monaco, and our first full day on the Silver Muse.   One of the concerns we had when we booked this cruise was that this is the maiden voyage.  Many people are excited about something like that, being first and all.  And let’s not even start with the other meaning of being first with a maiden.  But as a long time IT guy, I translate “maiden voltage” as “beta testing”.  As in ” we haven’t quite finished debugging yet, but let’s get some customers already”.  

Making us safe from the beta test, April 2017

I may have already described the seating chart issue from the first night, but to recap: the ship didn’t allow anyone to make any dining reservations for the first night, which are actually required every other night for every restaurant.  When we inquired upon arrival with the head of the restaurants, we found that they simply assigned people across the ship by cabin number.  So we were sitting with the couple from room 746 (we are 747), while Zelda and  Matteo were with two couples from 654 and 655, as they are room 653.  While a good way to meet people, not what any of the guests traveling with friends or family had in mind.

Not just loose, but missing, April 2017

Matteo came down this morning to breakfast with a cut on his hand.  When we inquired about it, we found out that the bedside reading lamp came off the wall in the middle of the night and cut him.   And when the electrician came to repair the lamp, he said that the screws holding it to the wall were missing, and that was a common problem across the ship.  Seems like the holes in the underlying baseplate don’t always align with the holes in the lamp unit, so they were simply left off during assembly.  Zelda went over to check the lamp on her side of the bed, and it came off in her hand (no injury this time).  When I checked our lamps, one had the required two screws and one had only one.  This is clearly a design problem, but also reflects the lack of time to fix a (minor) safety problem before the beta test maiden voyage. 

I wrote a couple of days ago about all of the work that the ladies put into organizing our diner reservations.  The effort was compounded, in part, by confusion over which nights were “formal” (black tie suggested) at which restaurants.  We wanted to avoid them, so Matteo and I didn’t need to bring suits or ties.  Which I didn’t bring as a result of the careful planning. It took many emails and phone calls with the travel agent and the cruise line itself before Sally secured the information.  Once we were on board and started reading the cabin information, it turned out that two of the restaurants are to be formal every night.   And we have dining reservations at those for four nights.  It also became apparent Wednesday evening that the passengers were taking this formal thing formally.  Even though Wednesday was formally informal (jackets required for men, but no ties), a significant number of men were in tuxedos, and woman in gowns.  I haven’t seen this type of dress widespread on a cruise in 30 years.  It definitely wasn’t the case on our previous Silversea cruise two years ago.

Saving us from beta testing, April 2017

Anyway, Thursday night dinner was at one of the formal restaurants, and we had a lot of conversation during the day about how to deal with it.   My response was, since I didn’t even have a tie with me, I’ll deal with it if and when it’s actually a problem when we show up there.  And I didn’t expect a problem.   

Well, I was wrong again.  

We arrived at the host’s station, and he informed me that the restaurant was formal and I needed a tie to be seated.  I informed him that, per the information the cruise line gave us, I didn’t bring a tie.  He informed me that it was ship policy and needed to be adhered to.   I informed him I came for dinner and wanted to be seated.  He informed me that he would be happy to lend me one of the ties they kept in back for uncouth idiots(1) like me who came without one.  I informed him that I paid a lot of money for the cruise, I didn’t want his stupid (2) tie, and I was going to have dinner in his stinking (2) restaurant.  

At this point he mumbled something about just following company rules, and proceeded to seat us in a nice quiet table in the back of the restaurant, where the fewest possible other guests would need to be exposed to my depraved dress behavior.  I, in turn, made sure I sat facing so that the maximum number of people could see my defiance to immoral and probably illegal authority.

Dessert was yummy: lemon meringue pie, April 2017

We then proceeded to have a lovely dinner, served by a friendly and attentive wait staff.  Although I need to say that three of us had to send our main courses back to be redone, and one of them had to be changed altogether to another choice.   But the desserts were excellent.

Monte Carlo at night, April 2017

After dinner, we went to the show, which featured the “Silversea Singers” (love the alliteration; very clever).  They were very good as they went through a program of songs from the 30s and 40s, which may have matched the age demographic of the passengers (3).  Sally then had to make a quick stop to chat with one of the restaurant managers about ensuring a garlic-free menu choice for Friday night, while I took a last picture of Monte Carlo.  The Silver Muse left port around midnight, headed for Marseilles.
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(1) He didn’t actually call me an “uncouth idiot”.  I’m using literary license to describe my inner feelings at this point.  

(2) I didn’t say either “stupid” or “stinking”.

(3) I jest.  If you were a teenager in the 1930s, you are in your 90s now.  While the passengers appear older than we’ve seen on other cruises, they are not predominantly in their 80s and 90s.   

All aboard!

Yesterday we boarded the cruise ship Silver Muse to begin our journey around the Mediterranean Sea.  The first stop will be Monte Carlo, where we boarded.  Yes, that’s right – we moved from our lovely hotel in the city to a lovely hotel floating at a dock in the city.  We spent last night on the ship, but remained at dock in Monte Carlo.  I’ll get to “why” in a bit.  

The check-in process seemed well organized, if a bit over-complicated.  We had to stop at three different desks to complete the process, and it’s not clear to me why the three stops were the plan.  It seems to me that whatever it was they did at each stop could have been accomplished in one stop.   As it was we waited on two short lines, and it moved along well.

After the third stop, when we were officially “checked in”, we made our own fourth stop to chat with the head of the restaurant, Mr. Gilbert Lanza, about food allergies and our reservation for this first night.   See, the first night was “special” on this cruise.   It was added to the schedule after we had booked the trip, and we understood that the ship planned a special celebration in honor of its maiden voyage – parties, music, dignitaries, etc.   But they also seemed to have no way to allow you to make dinner plans for that night(1).  

Chatting with Lanza, April 2017

So we stopped to chat with Mr. Lanza and found out a few things.

1. He was mystified by some of the decisions surrounding the festivities, like how they randomly assigned people to tables for this evening.

2. He and his assistant would move us to Zelda and Matteo’s table, and somehow notify the displaced people that they were sitting somewhere else (we if fact all did sit together, so this worked).

3. He would arrange for Sally to receive a menu each evening for the restaurants so she could select a meal which would be garlic-free and tasty (2).  

The cabin is nice, which is not a surprise since it’s pretty much the same as the one we had two years ago.  There are a few minor changes in the layout, none of which matter a bit. 

Cabin with a view, April 2017

After checking in and unpacking, we toured the ship, checking out all a bars, restaurants, the spa, the bars, another restaurant, the game room, a bar, the fitness center, etc.  Sally decided to do some more unpacking while I went to the gym.  While I was working out, they made an announcement about the evening’s events.  There was a talk about the cruise industry starting shortly, and a big-deal christening of the ship on the dock adjacent to the ship in an hour. 

The christening ceremony was setup with folding chairs for 400 people, a small classical orchestra and speeches by Silversea executives and Prince Albert II of Monaco.  Champagne, tv coverage, very posh.  Unfortunately, only 150 passengers actually went down as we watched from our balcony, then then the weather turned.  

Sparse, umbrellas and then inside, April 2017

First the blankets came out as the temperature dropped, then the umbrellas as it started to rain.   Finally, they gave up and moved the whole thing into the theater in the ship.  That’s Albert’s bald spot sitting in the chair in the middle of the aisle.   Finally, we watched the christening on the video screen in the theater as they broke a bottle of booze on the hall of the ship.

But dinner was nice, and we had a good time catching up with Zelda & Matteo.
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(1) You’ll recall that, unlike our last cruise on a sister ship, is ship has no open seating restaurant – you need a reservation every evening.  

(2) We never got a menu last evening, but found Lanza at breakfast and got it all arranged for tonight.

Sometimes I’m wrong

I wrote the other day about packing. If you missed it, I was discussing two alternate approaches to packing for a trip, mine and Sally’s.  Mine is to bring only what’s necessary, while Sally tries to be ready for different circumstances and plan for contingencies.  

Sometimes my plan leads to a problem.

Falling apart at the seams, April 2017

Sally brought a favorite pair of comfortable shoes, and another pair of comfortable shoes to switch off with.    This afternoon – the second day of our two week trip – the one-piece heel and sole started to come unglued from the body of the shoe, making it unusable. Since she has the other shoes, this will merely be a mild inconvenience, rather than a crisis.  We are planning a lot of touring on this trip, and not having some comfortable shoes would be a problem.    She’ll try and get them repaired on the ship, but we don’t know about that yet.

I brought two pair of shoes: a pair of nice leather shoes for the evening, and a pair of sneakers.   If one of them had failed, I’d be shopping in Monte Carlo tomorrow and undoubtedly paying thousands of dollars for a pair of shoes.  

Monte Carlo

We landed in Nice yesterday a bit late as a result of hanging out on the runway at JFK for unknown reasons.  We will spend two nights in Monte Carlo.  Last night was in a hotel, and tonight will be on our ship, the Silver Muse.  So when we got here yesterday morning and finally got into our room after lunch, we found the Silver Muse waiting for us across the street, so to speak.   Sally, as only she can do, extended her run of free upgrades and we found ourselves in a large room with a view. 

A view of our room from our room, April 2017

 

Monte Carlo and Monaco are a little funny. It’s a tiny country, only a couple of square miles.  Yet the city feels like a big city.   It’s very crowded and has lots of big buildings.  It’s loaded with expensive stores, expensive cars, and expensive yachts.  It’s also built into the side of the hills which surround it, so the streets are all inclined. There are stairways everywhere.

Vertical Monte Carlo, April 2017

Monte Carlo is famous for its casino, of course.  They charge €10 just to get in, which we didn’t have to pay because of our hotel.  We went over last night and Sally blew through €15 in an hour at the slot machines (fortunately, I’m good for it).   I really don’t get slots.   At least in the old days, you pulled a mechanical lever and could kid yourself that the way you pulled it had something to do with winning or not.  Today’s electronic machines don’t even make you do that – you feed currency in, select the amount of your bet, then repeatedly press a button to make the bet.  Occasionally it pays off.   Of course, there is nothing random whatsoever about the spin; the machine is a computer carefully programmed to provide intermittent reinforcement to the customer so as the maximize how long they will stay and feed it money.   

The main gaming rooms are nothing special.  Ten tables for roulette, blackjack and baccarat. Several dozen slot machines.  There are so-call “private rooms” in the back for high rollers and James Bond types that we didn’t enter.  I can’t show you a picture of the gaming room.  I can’t even show you a picture of the sign saying “no pictures”.   So here’s a snippet of the outside.  It’s a nicely ornate building.  

Casino detail, April 2017

Heated nuts


I’ve eaten in many restaurants around the world.  In some of the restaurants, the food served was unrecognizable to my uncultured eyes, but I usually understood the point of the dish after it was explained.  That doesn’t mean I tried it, or liked it if I did.  I am an admittedly picky eater; this is well known to my family and friends.  

One type of food that exists in many countries is nuts.   I generally like nuts, especially salted, and especially peanuts (I know, they’re cheap and not the most nutritious).  Different countries emphasize different nuts, of course.  But there is a way of preparing nuts that I’ve only encountered in the front of airplanes: heated nuts. 

Why heat nuts?  It’s not as if they are cooked, they remain in their raw and crunchy state.  It’s not as if there is some storage reason (do they keep them near the jet engines?).  Nuts don’t spoil, and they aren’t served hot enough to kill any bacteria.  The heat doesn’t seem to enhance the flavor in any way.

But here they are, heated. And I don’t like it.  

Ready to go, but … 

A few years ago we went away for a month.   As always, we made a reservation with a car service to take us to the airport.  I always worried about these guys showing up; I had occasionally experienced no-shows or late arrivals.  So I was grew nervous as the pickup time approached.  

I grew very tense when the pickup time passed with no driver. 

Tedd of Uber, April 2017

I grew extremely tense when my call to the dispatcher went to voice mail. 

At 10 minutes past the pickup time, and with no answer at dispatch, we loaded our luggage into the car and drove to JFK long term parking.  The parking fee for the month was $16/day, or $480.  

Last year I started using Uber (like so many of you).  Mostly, it’s been a good experience, with lower costs, clean cars and pleasant drivers.   On our last trip I had trouble getting a ride; apparently none of the drivers in the area wanted to make the 1:30 trip to JFK.  

So this time I decided to try Lyft.  I had been told that many drivers were abandoning Uber for Lyft, so we gave a try.   I even used the scheduling feature to set the pickup for 4:00pm.  Sure enough, a few minutes before 4:00, I got an alert that a driver had picked up the call and would be there in 14 minutes.  Cool!

Except that I watched as he drove in the wrong direction, the arrival time stretched to 23 minutes, and then the car icon stopped moving.  After a text and voice call yielded nothing, I cancelled the call and switched over to Uber.  Tedd (pictured above) immediately grabbed the call and was at our house in 7 minutes.  

So now we’re on our way to the airport, with an ETA of 5:40 for our 8:07 departure.  Plenty of time.  

Almost ready

So we both spent some time yesterday packing, and I’m pretty much done.  The conversations we had about choices were illuminating and exposed two different (and equally valid) perspectives on how to make choices.

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Bags ready to go, April 2017

On the one hand, there’s a school of thought that attempts to bring the minumum one can get away with on a trip.  Every item chosen must be versitile; clothing should mix-and-match across your selected wardrobe; items should be both durable and washable.  I know people who travel and never check luggage – their selections always fit into the allowable carry-on sized bags.  Indeed, I travelled for years for business and never checked a bag, although the carry-on restrictions were a bit looser then.

The advantages to this approach are

  • No chance of loosing checked luggage
  • No waiting for checked luggage at the carousel (obviously more important for trips with multiple flights or connecting flights)
  • Less stuff to deal with in your room, especially when packing and unpacking

The major disadvantage is that you might discover you need something you didn’t bring.  At best, this will be an inconvenience, where you either do without or need to go buy the item.  At worst, you have a serious problem.  For me, not bringing enough of my meds (or ruining some of what I brought), or missing a piece of photo gear (which is not replaceable in most locations we’ll be) would be pretty bad.  Not having the perfect shirt for some occassion would be much less of a problem to me; I’m happy to compromise here.  I’d be somewhat more unhappy if the weather turned very cold and I didn’t have stuff to keep me comfortable while we’re doing whatever we do.

The other school says that a trip is a special occassion, and one should bring as much stuff as you can manage to maximize your enjoyment of the trip.  “As much as you can manage” could be defined by what fits in your suitcase(s).  The biggest advantage of this approach is that you will almost always have what you want to wear or otherwise use.  You’ll always have warm clothing, and clothing for warm weather.  You’ll have a selection of shoes, pants and tops to wear each day.  If something gets ruined or too soiled to wear, simply select another.

The disadvangages of this are

  • You will never be able to avoid checking luggage
  • At the extreme, you’ll have multiple pieces of checked luggage to deal with – increasing the risk of loss or delay
  • Your luggage may be heavy and hard to manage
  • You need to pack and unpack stuff at each stop
  • You need to find a place to store all of your stuff at each stop (a surprising number of expensive hotels have minimal space to unpack into)

As you might guess, Sally and I approach the challange of packing from these two ends of the spectrum.  What you might not guess is that we usually wind up with almost identical amounts of stuff as measured by the luggage we bring along.  We use the same main suitcase as our checked bag.  I usually have a backpack as a carryon, while she might have a small roll-aboard or bag.

Sally usually brings more items, but my items tend to be larger (think shoes or pants).

Sally might have an extra carry on bag, but my total luggage will usually be heavier (my clothes are denser, and my camera gear weighs a lot).

On any trip longer than a weekend, I assume I’ll need to do laundry.  Sally’s threshhold for laundry is much longer – perhaps a week.

Sally likes to have a variety of looks to wear, while I don’t care so much about that.  I’m happy to wear the same shirt or pants multiple times (subject to laundering, of course).

My rule is always: bring what you want, but it has to fit (whatever that means) and you need to be able to live with your decision.  Other than that, I’m happy for us to make different choices.

Whiplash, Conspiracy Theories and Damn Lies

Last night the US Navy responded to the atrocities committed by the Syrian government and it’s leader, Bashar Assad, by bombing a Syrian air base.  The reaction from around the country and around the world has been highly varied, as you might expect.

Our two most senior foreign affairs officials – Secretary of State Rex Tillerson and Ambassador to the United Nations Nikki Haley – are probably visiting their chiropractors today, after having their heads spun around in the last week.  On Thursday March 30, she said “Our priority is no longer to sit there and focus on getting Assad out”.  On the same day, Tillerson added “I think the status and the longer-term status of President Assad will be decided by the Syrian people”.  We can’t be sure what they meant, and there was no confirmation from anyone in the government that the policy towards Assad and Syria had or hadn’t changed.  But this retoric certainly made the point that the US was not looking to take actions against the Assad regime.  And this comes against the backdrop of years of tweets and (actual) statements by our fearless leader that the US had no business being engaged in any way, shape or form in the Syrian conflict.

Today’s a new day, I guess.

Actually, this highlights an issue that has been on my mind since Drump first rode down the gilded elevator to launch his assault on democracy in the United States: anyone who votes for him because they think they agree with his position on any issue is letting themselves be conned.  Drump doesn’t have any positions; or more to the point, he is at various times in every side of every issue.  Planned Parenthood?  Support and then not.  Medical coverage for everyone? Support and then not.  Stay out of Syria? Support and then not.  If you believe any given thing that comes out of his mouth (or across his Twitter feed), you are the sucker born today.

In the meantime, the Alt-Right goons who have been having fainting spells from being so excited that they have a nutcase of their own in the White House are up in arms over Drump’s Syrian Adventure.  Mike Chernovich, an alt-right blogger who was recommended for a Pulitzer Price by Beevis, went on a livestream last night.  According to Politico, “Cernovich also expressed his belief that Syrian dictator Bashar Assad had been framed for the chemical attack, though he had not decided by whom. “It was probably ISIS did it to themselves,” he said on the livestream, while also tweeting, “Did McCain give ‘moderate rebels’ (ISIS) in Syria poison gas and Hollywood style film equipment?”

(http://www.politico.com/magazine/story/2017/04/trump-alt-right-syria-war-214998)

Which brings us to the question of what happens next.  CNN was reporting earlier today that Pentagon briefers were suggesting that, although they didn’t have all the facts yet, Russia may have been actively involved in the barbaric chemical attack – not just a background supporter and defender of Assad.  If this is true, it would be shocking and disheartening and scary, all at the same time.  So let’s play a mind game: imagine that Sean Spicer announces at his next briefing that he has evidence that the Russians were involved.  Or, that he announces they’ve looked carefully at the evidence and determined that the Russians weren’t involved.

Can we believe him?

Trip planning: we’re not on the ship anymore, Toto

People like cruises for a number of reasons.  Some enjoy the nightlife.  Some enjoy the on-board activities, like limbo contests on the pool deck or trivia games in the lounge.  Some enjoy the all-inclusive nature of the vacation (1).  Some enjoy being able to see many different places without ever having to pack and change hotels.

This voyage makes stops in 11 ports, including the first and last nights where we overnight on the ship.  That means planning (or not) what to do on each day.  Now, the cruise line, as always, tries to make it easy.  They offer excursions which you can book directly online at their website, and usually have choices for each port.

Screenshot 2017-04-04 17.02.45

Make your choice, April 2017

These are not cheap.  The prices shown are per person, so the third one, for instance, is $69 for a 3.5 hour bus ride.  There is a stop for pictures included.  The second one, at $99, is a four hour bus ride where you get to go shopping at two large markets in Barcelona.  Now, don’t get me wrong – I’ve been there, and the markets are actually quite enjoyable.  But paying that much money for a bus tour is just beyond what we consider a bad value.

So our approach has been to find our own guides and book them ourselves.  As they usually charge by the tour and not by the number of people in your group (2), this can actually be quite economical and much more enjoyable when you’re traveling with another couple.

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A private guide explains, May 2015

So, much like our dining plan, we set about identifying what we intended to do at each stop.  This is much easier these days than in the past; we start by checking travel forums like TripAdvisor to see if there are any local guides or tour companies which have worked well.  Using this technique, we discovered a website – Tours By Locals – which intermediates between independent guides in many locations and potential clients.  This ultimately gave us three tours.  We found another two independent guides in two other ports. We decided to take the cruise bus in one location where it was reasonably priced and all we wanted was transportation to the site.  At one stop we’ll rent a car, which I’ve arranged, and in the remaining four we plan to just wander around, or perhaps take taxis to get to where we want to go.

 

 


(1) If they are looking forward to this, they are likely to be disappointed.  Every cruise I’ve been on has lots of ways to spend extra money after you board, starting with drinks.  On our ship, some of the restaurants have a nominal upcharge which is more than Sally and I usually spend for dinner when we go out.

(2) There is an appropriate charge if the guide needs a larger car or van for a larger group, of course.  But four people plus the guide will fit in pretty much any car that any guide we’ve used has driven.

While we’re talking about dining on the ship

When you go on a cruise, you spend a lot of time eating on the ship.  Breakfast pretty much every day (although some people skip breakfast), lunch some days, and dinner every evening.  And somehow, somewhere, someone got the great idea that it would be great fun to drag all kinds of formal wear on your vacation so you could play dress up for dinner.  At least sometimes.

Years ago, when Sally and I first took the occassional cruise, you dressed for dinner each night.  Men in a suit and tie, woman in fancy dresses.  One or two nights on each cruise would be “formal”, meaning black tie – tuxedos or the equivalent for men, and ball gowns or other formal dresses with scads of jewelry for woman.  Now, I suppose for some people, this was a dramatic change from their daily lives and therefore welcome.  But I worked at a bank – I got to wear a suit and tie to work every day, and “dressing up” while on vacation was, well, no vacation.  Until 1999, anyway, when the dot-com revolution swept away dress codes at any company that wanted some of that sky-high market valuation (1).

Not to mention that dragging a tuxedo and all of the accoutrements along as well was a pain.  At least we were not luggage-constrained while flying back then.  Ah, the good old days.

Groomsmen

Dining at sea, June 1972

But casual attire eventually invaded cruising as it did most parts of society, and so the need to bring black-tie attire or even a suit faded.

Then Sally and I discovered this fancy cruise line that would really like you to dress every night, in at least a sport coat, and go “formal” – meaning a full monkey suit – twice on this long cruise.  They do offer an escape hatch for the latter; on the formal nights, you can choose to eat in one of the restaurants that won’t be formal.

Being eager to get along with Zelda and Matteo, whom we assumed wanted to observe the formal dress code, we made plans to bring the requisite gear.  Little did we suspect that Zelda and Matteo, being eager to get along with us, were doing exactly the same.  This double dose of niceness came to light last week, when we all had a good laugh and promptly agreed to boycott the formal nights.

 


(1)   As if the worse your employees dressed, the higher your stock price would be.