So our day started as planned and in schedule. Up until the dark, quick breakfast and close bags, uber on time, arrive at the airport 2.5 hours before departure

Got through security quickly. Bought some snacks for lunch, then Sally had a very nice Belgium waffle with fruit.

Waiting at the gate, hear a garbled announcement but our name is called. This is a first for me: the plane is “empty” but everyone is clustered in the front – like our row 9 seats, which we paid extra for. We are summarily moved to row 22. The gate agent said we can call JetBlue for refund.

I try calling, but after waiting, they offer a link to chat. Ok, I can chat. After answering a bunch of questions from a bot, I’m transferred to another page asks for my credit card to continue.

I’m not going to ruin the vacation by being aggravated, but ….